This website is operated by Azyk Sales and the Pohesia brand. On this website, the terms "we", "us" and "our" refer to Azyk Sales and Pohesia Brand. Azyk Sales and Pohesia Brand offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing any of our products, you are engaging in our "Service" and agreeing to be bound by the following terms and conditions ("Terms and Conditions", "Terms and Conditions"), including any additional terms, conditions and policies referenced and/or hyperlinked herein. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered on it. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features and tools that are added to this shop in the future will also be subject to these Terms and Conditions. You can view the most recent version of the Terms and Conditions of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes will constitute your acceptance of those changes.

Our shop is hosted on Shopify Inc. They provide us with the e-commerce platform that enables us to sell our products and services to you.

 

ARTICLE 1 - CONDITIONS OF USE OF OUR ONLINE SHOP

By accepting these Terms and Conditions you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

Use of our products for any illegal or unauthorised purpose is prohibited, nor shall you, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or other code of a destructive nature.

Any breach or violation of these Terms and Conditions will result in immediate termination of your Services.

 

ARTICLE 2 - GENERAL CONDITIONS

We reserve the right to deny access to the Service to any person at any time for any reason.

You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and that this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without our prior express written permission.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

 

ARTICLE 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for the accuracy, completeness or timeliness of the information available on this site. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on any of the content presented on this site, you do so at your own risk.

This site may contain certain prior information. Such past information, by its nature, is not current and is provided for information purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

 

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any portion or content of the Service) without notice at any time.

We will not be liable to you or any third party for any change in price, suspension or discontinuance of the Service.

 

ARTICLE 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Some products or services may only be available online through our website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy.

We have made every effort to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that your computer screen will display the colours accurately.

We reserve the right, but are not obliged, to restrict sales of our products or services to any person, and in any geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue offering any product at any time. Any offer of service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, nor do we warrant that any errors in the Service will be corrected.

 

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers, or distributors.

You agree to provide current, complete, and accurate order and account information for all orders placed on our shop. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

For more details, please see our Returns Policy.

 

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising out of or in connection with the use of such optional third party tools.

If you use any of the optional tools offered on the Site, you do so at your own risk and discretion, and you should consult the terms and conditions on which such tools are offered by the relevant third party supplier(s).

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.

 

ARTICLE 8 - THIRD PARTY LINKS

Some of the content, products and services available through our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate the content or accuracy of these sites, and we do not warrant or assume any responsibility for any content, website, product, service, or other item accessible on or from these third-party sites.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with these third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

 

ARTICLE 9 - COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (e.g., to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, "Feedback"), you grant us the unrestricted right at all times to edit, copy, publish, distribute, translate, and otherwise use in any media any Feedback you send to us. We are not and shall not be obligated to (1) maintain the confidentiality of the comments; (2) pay compensation to anyone for any comments provided; or (3) respond to the comments.

We may, but are under no obligation to, monitor, edit or remove content that we believe, in our sole discretion, to be unlawful, offensive, threatening, abusive, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any intellectual property or these Terms of Use and Sale.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain computer viruses or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you post or that any other third party posts.

 

ARTICLE 10 - PERSONAL INFORMATION

The submission of your personal information on our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.

 

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

There may be times when information on our site or the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify any information on the Service or any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date on the Service or any associated website should be taken as a basis for concluding that the information on the Service or any associated website has been changed or updated.

 

ARTICLE 12 - ORDERS, CHANGES AND CANCELLATIONS

Anyone wishing to place an order on the Pohesia website must be at least 18 years old at the time of placing the order. To place an order, the Customer must provide their information and undertake to do so fully and in good faith. They acknowledge that the data they provide to Pohesia is accurate and constitutes proof of their identity. If they choose to finalize their order, the Customer must decide on the delivery method, payment method, as well as delivery and billing addresses. An order summary will then be presented to them before the Customer definitively confirms their order.

The payment of the order by the Customer signifies that the order is firm and final. The order cannot be canceled after validation by the Customer.

The payment of the order by the Customer means that the order is firm and definitive. The order cannot be modified after validation by the Customer. The Customer must check his basket and delivery address before validating his order.

Some important information regarding delivery to overseas departments and territories (DOM-TOM) and countries outside Europe:

• Your order may be subject to local customs duties by the customs services of the territory.
• You will be required to pay these taxes and customs clearance fees directly to customs and the carrier.

Any claims for an order will be impossible beyond 30 days from the date of invoicing.

DELIVERY

Under normal conditions, orders are processed and dispatched within 24 hours of the order date (this time may be extended in the event of heavy demand or events outside La Marque's control). They are then delivered within 3 to 5 working days for metropolitan France and 4 to 7 working days for international deliveries. These times are indicative and depend on our transport partners.

Once your order has been processed and shipped, a tracking number will be provided to allow you to follow the delivery.

Pohesia will not be liable for the exceedance of this deadline or for a cancellation of a contract or any compensation for damages 

Beyond a period of 30 days from the date of the order, Pohesia will proceed to reimbursement by bank transfer of the undelivered goods.
The products ordered are delivered to the address specified by the customer when ordering. As such, Pohesia is not able to guarantee a precise time of delivery.

No change of address, items or other information is allowed after your payment has been confirmed. Please check your billing and delivery information carefully.

In case of an error made when entering the delivery address, Pohesia can not be held responsible for the non-delivery of the order.
Pohesia can not be held responsible for delays in delivery due exclusively to unavailability of the customer after several proposals for appointment.

Beyond a period of 30 days from the date of the order, the customer can not claim a package not received.

The transfer of risk occurs when the order is delivered. Pohesia can not be held liable for damages of external origin or consecutive to misuse, non-compliant use, negligence or lack of maintenance by the customer, as in case of normal wear and tear of the product.
Pohesia can not be held liable for breach of contract due to force majeure, including, but not limited to, war, riot, insurrection, interruption of transport, import problems, strike, pandemic, shortage, fire, earthquake, storm, flood.

Some important information regarding delivery to overseas departments and territories (DOM-TOM) and countries outside Europe:

• Your order may be subject to local customs duties by the customs services of the territory.
• You will be required to pay these taxes and customs clearance fees directly to customs and the carrier.

Any claims for an order will be impossible beyond 30 days from the date of invoicing.

RETURNS

Our return policy lasts 15 days for eligible products. If 15 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and returned in the same condition in which you received it. It must also be in the original packaging.

If the return is for an item purchased under a batch promotion (e.g. 3+1 free), the whole batch must be returned to receive a full refund.

To make a return, you must present us with a receipt or proof of purchase.

Refunds cannot be given in the following situations:

• Any item that is not in its original condition, that is damaged or that is missing parts for reasons that are not due to an error on our part,
• Any item that is returned more than 15 days after delivery,
• Any return that does not contain any element that allows the identification of the order concerned or the sender (first and last name, order number),
• Any item purchased under a bundle promotion and returned alone, without the full bundle. 

SHIPPING

To return a product, you must send it by post to
Azyk Sales
25 Quai Gallieni
92150 Suresnes, France

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the shipping costs will be deducted from it.
Depending on where you live, the time it takes to receive your returned product may vary.
If you are shipping an item worth more than 10 €, you should consider using a delivery service that allows you to track the shipment or purchasing a delivery insurance. We do not guarantee that we will receive the item you are returning.
Pohesia cannot be held responsible for any damage or loss to a return for refund by post. In this case, please get back to the company that transports the returned product.

REFUNDS (if applicable)

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision regarding the acceptation of the refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 working days. 

DELAYED OR MISSING REFUNDS (if applicable)

If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.
Next, contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you have still not received your refund, please contact us at contact@pohesia.com. 

ARTICLE 13 - PROHIBITED USES

In addition to the prohibitions set forth in the Terms and Conditions of Use, you are prohibited from using the Site or its contents (a) for illegal purposes; (b) to incite or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, independent, or Internet web site; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.

 

ARTICLE 14 - EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided on an "as is" and "as available" basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Azyk Sales and the Pohesia brand, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors shall in no event be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product from the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

 

ARTICLE 15 - COMPENSATION

You agree to indemnify, defend and hold harmless Azyk Sales and the Pohesia brand, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Sale and Use or the documents referenced herein, or your violation of any law or the rights of a third party.

 

ARTICLE 16 - SEVERABILITY

In the event that any provision of these Terms and Conditions of Sale and Use is held to be unlawful, void or unenforceable, such provision shall nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use, such severance not to affect the validity and enforceability of any other remaining provisions.

 

ARTICLE 17 - TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or not. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If we determine, in our sole discretion, that you are failing, or if we suspect that you have been unable, to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you and you will remain liable for all sums due up to and including the date of termination, and/or we may deny you access to our Services (or any part of them).

 

ARTICLE 18 - COMPLETENESS OF THE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions or any other policies or operating rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and understandings, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions).

Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be construed to the detriment of the party drafting them.

 

ARTICLE 19 - APPLICABLE LAW

These Terms and Conditions and any separate agreements through which we provide you with Services shall be governed by and construed in accordance with the laws of 1 rue de la liberté, Paris, J, 75001, France.

 

ARTICLE 20 - CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You can view the most current version of the Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

 

ARTICLE 21 - CONTACT DETAILS

Questions regarding the Terms and Conditions of Sale and Use should be sent to contact@pohesia.com.