All our jewelry is guaranteed for 1 year from the date of delivery of your order.

This warranty covers any manufacturing defects, including issues related to materials or craftsmanship. It ensures that the jewelry meets our quality standards.

This warranty does not cover damages caused by improper use, abuse, negligence, or normal wear and tear of the jewelry. It also does not cover jewelry losses.

To keep your jewelry in excellent condition, visit our CARE section.

If a defect is confirmed, we will repair or replace the faulty piece at our discretion. If the jewelry is no longer available, we may offer a store credit.
In case of an issue covered by the warranty, please contact us at contact@pohesia.com.

We will ask you to provide proof of purchase and details about the jewelry defect.